FAQ

What Payment Methods Do You Accept?

February 26, 2013 in FAQ by Javier Rivera  |  No Comments

 

Our primary and preferred method of payment is PayPal. However we accept Credit Card and Debit Cards.

Paypal

You do not need a PayPal account to use PayPal as a payment gateway. Simply select the PayPal payment method during the checkout process, and then select the “Paypal checkout” button and then “I don’t have a PayPal Account” option when you are forwarded to the PayPal payment site. This will enable you to pay with a credit or debit card without having to create a PayPal account. You will need a PayPal account to subscribe for automatic payments. PayPal accepts major credit and debit cards, including VISA, MasterCard, American Express, and Discover.

Credit / Debit Cards

Accepts major credit and debit cards, including VISA, MasterCard, American Express, and Discover.

Create and Broadcast Your Own Internet Radio Station.
 

What Equipment Do I Require To Stream With Shoutcast And Icecast?

July 23, 2012 in FAQ by Javier Rivera  |  No Comments

All you need is a computer runing Windows, Mac OSX or Linux and a broadband connection. To determinate how much upload speed you need, please see this article.

What kind of internet connection do I need to be able to stream radio on my pc?

Advanced users could also use a mixer and add a microphone, maybe 2 computers one for the automation system running the music and the second computer to run the commercials.

Terrestrial FM Radio Stations could use a dedicated hardware solution such as a Barix Instreamer 100. Barix Instreamer 100 is a Standalone IP Audio Encoder Device. That way Barix act like an encoder, receiving the audio and send it to our servers without having a computer encoding the audio.

Choose the Plan you need to start your Internet Radio and Become a DJ.
 

Does ShoutCheap offer a white label or reseller program?

July 22, 2012 in FAQ by Javier Rivera  |  No Comments

 

At the moment ShoutCheap does not have any white label or reseller program.
We are working to have one on the future, but for now you can get one of our plans and enjoy the benefits of our affiliate plan.

You are paid every month per account allowing you to build a sizeable monthly income for yourself. Most affiliate programs only pay you once, we pay you every month! We want to reward people who trust our services, and refer new clients to us. In order to do that, we have decided to implement our recurring affiliates program. Our affiliate program will allow anyone who refers a new client to ShoutCheap the chance to earn residual income every month, not just once.

It’s easy! You simply place our text link or banner on your website and when someone clicks the link and signs up for an account, you get paid for every month they have an account with ShoutCheap!

This program is a great way for you to make an extra monthly income while providing those you know with the services of a reputable, professional Shoutcast Hosting and Icecast hosting company.

Choose the Plan you need to start your Internet Radio and Become a DJ.
 

Do I have to commit to a contract?

July 22, 2012 in FAQ by Javier Rivera  |  No Comments

 

Shoutcast And Icecast Hosting Without Contact.

Enjoy the freedom. If you’re looking for all the benefits of having an Internet radio without the commitments, ShoutCheap.com is the right choice for you!

  • No contract
  • All plans are month by month payments.
  • You can choose to pay month by month, every 3 month, every 6 months or every 12 months. The 6 month plans have a 5% off and the 12 month plan have a 10% off.
  • You can change your subscription to annual billing after your first month.
  • You can upgrade your plan anytime you want.
  • You are free to cancel at any time.

Choose the Plan you need to start your Internet Radio and Become a DJ.
 

Can I broadcast from different computers?

July 21, 2012 in FAQ by Javier Rivera  |  No Comments

 

Yes, you can. Of course, not at the same time.

You will be able to stream from different computers or locations but not at the same time. What mean is in order to another DJ have access to stream his live streaming you will need to stop your live streaming to leave the connection open for another live feed.

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Will I need to leave my computer on 24/7?

July 21, 2012 in FAQ by Javier Rivera  |  No Comments

If you plan on stream live audio, then yes. For as long as you want the server to be broadcasting, you will need to provide the audio live for it to broadcast.

However our Auto DJ doesn’t require you to connect yourself, as the Auto DJ will connect and stream on your behalf. You will simply need to upload audio in the form of MP3s in the client area and enable the Auto DJ. It will play the MP3s you’ve uploaded and you’ll be free to use your computer as you like. Please see this article: SHOUTcast vs ICEcast?

Play what you like to the world!
 

WiFi connection

May 17, 2011 in FAQ by Javier Rivera  |  No Comments

Highly recommend you use a wired (cable) connection when you are broadcasting (streaming). This wireless internet is susceptible to interference from devices like cellphones, microwaves, and various other devices.

Also your WiFi Router will decrease your internet conection speed, This can cause you to loose packets when streaming leading to skipping or buffering of your radio show which results in listeners being lost. It is much better to use a wired connection to avoid this possibility and improve the quality of your show for your listeners.
 

Play what you like to the world!
 

Can I skype / msn / telephone for support ?

May 17, 2011 in FAQ by Javier Rivera  |  Comments Off

We occasionally get asked this and unfortunately we cant. In order to keep our prices low we offer support via online live support, support tickets and email only. We have a good record of replying very quickly to your queries so look for online support, open a ticket support or send us a email and we will get back to you asap.
 

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How easy is it to use ICEcast?

April 19, 2011 in FAQ by Javier Rivera  |  Comments Off

ICEcast is actually very simple to use. You can use free software like Winamp to broadcast, which can be installed on any internet connected Windows computer. There are also solutions available for Apple and Linux users. You can also consider using tools such as Simplecast and SAM Broadcaster, these are more professional and 100% shoutcast compatible tools.
 

Let us make it easy for you, Join us today.
 

Is ICEcast a professional grade solution?

April 19, 2011 in FAQ by Javier Rivera  |  Comments Off

Very much so. ICEcast is an industry standard platform used by thousands and thousands of radio stations all over the world. Its wide compatibility means people can listen with most players and operating systems.

Listeners will be able to connect to your MP3 stream from all over the world, with all the popular media players including Windows Media Player, iTunes, Winamp, Realplayer, XMMS, and many more media players besides.

Although incredibly simple, it can cope with even the heaviest demands and will not break under pressure. Its simplicity works to the broadcaster and listeners favor.
 

Create and Broadcast Your Own Internet Radio Station.
 

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