ShoutCheap delivers reliable, low latency internet radio hosting
from our three US based datacenters to clients worldwide.
Contact ShoutCheap
We are here to help with general questions, pre-sales inquiries, custom iOS radio app quotes, and partnership opportunities. If you are an existing client, please log in to your account and open a support ticket for faster technical assistance.
When to use this form
- Help choosing the right SHOUTcast or Icecast hosting plan
- Questions about bandwidth, listener limits, or pricing
- Migration from another streaming provider
- AutoDJ and HTTPS streaming questions before you sign up
- Custom-branded iOS radio app information and quotes
- Business, reseller, or partnership opportunities
What happens after you send your message
- You receive a confirmation that your message was delivered
- Our team reviews your request carefully
- We reply by email, usually within 1 to 12 hours, depending on the request
Have a question or need help choosing a plan? Send us a message and we will get back to you quickly.
Support for existing clients
If you already have a hosting plan with ShoutCheap, the fastest way to get help is through your client area.
- Log in to the Client Area
- Open a support ticket for technical or billing issues
- Track responses and the full history of your requests
Why do stations choose ShoutCheap
- Serving internet radio creators since 2009
- Reliable Internet Radio streaming with AutoDJ
- HTTPS secure streaming is available on every plan
- Custom-branded iOS radio apps for your station
- Friendly email support for broadcasters worldwide
Typical response time
- Pre-sales questions, usually within a few hours
- Partnership and business inquiries, usually within one business day
Helpful links
Quick FAQ
If you are already a client, please log in to the Client Area and open a support ticket, this gives you priority and faster resolution.
Yes, if you need more bandwidth, listeners, or special features, send us the details of your project and we will configure a custom solution.
Our support is provided by email, this way we can review your setup carefully, share precise step by step instructions, and keep everything documented so future issues are solved even faster.
Yes, include your current provider and station details in the form, and our team will review the best way to move your stream with minimal downtime.
